Frequently asked questions

Am you locked in the room?

No, you are not actually locked in the room. But if you exit the room during the game your game is over.

What should I bring?

Bring friends who want to have an adventure. Doesn’t hurt if they are smart too. No personal items will be allowed in the room, such as purses, keys and phones. Any type of video, audio, image capturing devices are prohibited inside the rooms. Personal items will be placed in a locked and secure location and monitored by staff. They will be returned to you once you exit the room.

When should I arrive?

We suggest that you arrive 10-15 min before your booked start time, but no more than 15 minutes prior to your game time. This will allow us to give you a very brief presentation. Ensure the needed Waivor forms are filled out and have you off to a great start.

Can I get a refund?

Refunds are only available up to 24 hours before you scheduled book time.

What happens in a escape room?

You are placed in a fully immersive themed room with your friends; you will be looking for clues, puzzles, locks, stories to help you work through the room to escape. You will be given 60 minutes to work through all of these puzzles to escape.

What is an escape room?

An escape room is a fully immersive themed room you are placed in with puzzles, with the intent to work your way out by working together with your friends and creativity!

Are you Family Friendly?

Yes! Children are welcome. Kids 8 and under are free. Children 14 and under must be accompanied by a adult.

Am I placed in a group with other people?

No, our rooms are private. It will be you and whoever else is in your booking party.

Is there a minimum requirement of people per room?

Yes, the minimum participants in a room is 2

Is there a maximum amount of people allowed in a room?

Yes, each room has it's own maximum amount of people allowed in each. see "room descriptions".

How long will it take?

Each room is allotted only 60 minutes(often rooms are booked back to back). It is important that you show up on time or you will not get your full 60 min of play.